1. Locate the Forward All or Fwd All button on your device. This button is usually found near the top of the phone.
  2. Press the button. You should hear a beep, then the prompt Enter the forwarding number should appear.
    1. For a local extension, type in the four-digit extension of the person you want to forward your calls to.
    2. For forward to voicemail, type in the extension 4000.
    3. For an external number (cell phone), type in 9, then 1, then you 10-digit phone number.
      NOTE: You may receive a voice error The call cannot be completed as dialed. If you receive this error, please submit a ticket with us.